{"id":10,"date":"2023-09-19T06:28:21","date_gmt":"2023-09-19T06:28:21","guid":{"rendered":"https:\/\/vapehosale.com\/?page_id=10"},"modified":"2023-09-19T06:28:22","modified_gmt":"2023-09-19T06:28:22","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/vapehosale.com\/fr\/refund_returns\/","title":{"rendered":"Politique de remboursement et de retour"},"content":{"rendered":"

Politique de retour :<\/strong><\/p>\n\n\n\n

Notre engagement envers la satisfaction de la client\u00e8le se refl\u00e8te dans notre politique de retour de 7 jours, qui vous accorde une semaine compl\u00e8te \u00e0 partir de la date de r\u00e9ception de l'article pour initier un retour.<\/p>\n\n\n\n

Pour \u00eatre admissible \u00e0 un retour,<\/strong> votre article doit conserver son \u00e9tat d'origine - il doit \u00eatre non port\u00e9, non utilis\u00e9, avec les \u00e9tiquettes toujours attach\u00e9es et emball\u00e9 dans son emballage d'origine. De plus, veuillez vous assurer de pouvoir fournir le re\u00e7u ou la preuve d'achat.<\/p>\n\n\n\n

Pour commencer un retour,<\/strong> n'h\u00e9sitez pas \u00e0 nous contacter \u00e0 support@vapehosale.com<\/a>.<\/p>\n\n\n\n

Une fois votre demande de retour approuv\u00e9e,<\/strong> nous vous fournirons rapidement une \u00e9tiquette d'exp\u00e9dition de retour et des instructions compl\u00e8tes sur la mani\u00e8re et l'endroit o\u00f9 exp\u00e9dier votre colis. Il est essentiel de noter que tout article renvoy\u00e9 sans autorisation de retour pr\u00e9alable ne sera pas accept\u00e9.<\/p>\n\n\n\n

Si vous avez des questions concernant le processus de retour,<\/strong> n'h\u00e9sitez pas \u00e0 nous contacter \u00e0 support@vapehosale.com<\/a>.<\/p>\n\n\n\n

Dommages et pr\u00e9occupations :<\/strong><\/p>\n\n\n\n

D\u00e8s l'arriv\u00e9e de votre commande, nous vous prions d'effectuer une inspection minutieuse. Dans le cas o\u00f9 vous d\u00e9couvrez des d\u00e9fauts, des dommages ou recevez des articles incorrects, veuillez nous en informer rapidement. Cela nous permet d'\u00e9valuer la situation et de prendre des mesures correctives rapides.<\/p>\n\n\n\n

Exceptions et articles non retournables :<\/strong><\/p>\n\n\n\n

Il est important de noter que certaines cat\u00e9gories d'articles ne peuvent pas \u00eatre retourn\u00e9es. Celles-ci incluent les produits p\u00e9rissables (tels que la nourriture, les fleurs ou les plantes), les produits sur mesure (y compris les commandes sp\u00e9ciales ou les articles personnalis\u00e9s) et les articles de soins personnels (comme les produits de beaut\u00e9). De plus, nous ne sommes pas en mesure d'accepter les retours de mati\u00e8res dangereuses, de liquides ou de gaz. Si vous avez des questions sur l'admissibilit\u00e9 d'un article en particulier pour un retour, n'h\u00e9sitez pas \u00e0 nous contacter.<\/p>\n\n\n\n

Veuillez noter que les retours ne sont pas accept\u00e9s pour les articles en solde ou les cartes-cadeaux.<\/strong><\/p>\n\n\n\n

\u00c9changes :<\/strong><\/p>\n\n\n\n

Pour un processus d'\u00e9change fluide, nous vous recommandons d'initier un retour pour l'article que vous souhaitez \u00e9changer. Une fois le retour approuv\u00e9, vous pouvez proc\u00e9der \u00e0 un achat s\u00e9par\u00e9 pour le nouvel article.<\/p>\n\n\n\n

P\u00e9riode de r\u00e9tractation de 14 jours de l'Union europ\u00e9enne :<\/strong><\/p>\n\n\n\n

Si votre marchandise est destin\u00e9e \u00e0 l'exp\u00e9dition en France, vous avez le droit d'annuler ou de retourner votre commande dans les 14 jours, sans avoir \u00e0 fournir de raison sp\u00e9cifique. Les conditions de retour restent coh\u00e9rentes avec notre politique g\u00e9n\u00e9rale - l'article doit \u00eatre dans son \u00e9tat d'origine, avec les \u00e9tiquettes intactes, et accompagn\u00e9 du re\u00e7u ou de la preuve d'achat.<\/p>\n\n\n\n

Remboursements :<\/strong><\/p>\n\n\n\n

D\u00e8s la r\u00e9ception et l'\u00e9valuation de votre retour, nous vous informerons rapidement de l'\u00e9tat de votre remboursement. Une fois approuv\u00e9, le remboursement sera automatiquement trait\u00e9 sur votre mode de paiement initial dans un d\u00e9lai de 10 jours ouvrables. Veuillez pr\u00e9voir un d\u00e9lai de traitement suppl\u00e9mentaire de la part de votre banque ou de votre compagnie de carte de cr\u00e9dit.<\/p>\n\n\n\n

Si plus de 15 jours ouvrables se sont \u00e9coul\u00e9s depuis l'approbation de votre retour,<\/strong> n'h\u00e9sitez pas \u00e0 nous contacter \u00e0 support@vapehosale.com<\/a>.<\/p>\n\n\n\n

Nous vous remercions sinc\u00e8rement de votre compr\u00e9hension et de votre coop\u00e9ration avec notre processus de remboursement.<\/p>","protected":false},"excerpt":{"rendered":"

Return Policy: Our commitment to customer satisfaction is reflected in our 7-day return policy, which grants you a full week from the date of item receipt to initiate a return. To qualify for a return, your item must maintain its original condition \u2013 it should be unworn, unused, with tags still attached, and packaged in …<\/p>\n

Politique de remboursement et de retour<\/span> Lire la suite \u00bb<\/a><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","_lmt_disableupdate":"","_lmt_disable":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","_joinchat":[],"footnotes":""},"class_list":["post-10","page","type-page","status-publish","hentry"],"yoast_head":"\nRefund and Returns Policy - Vape Wholesale<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/vapehosale.com\/fr\/refund_returns\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund and Returns Policy - Vape Wholesale\" \/>\n<meta property=\"og:description\" content=\"Return Policy: Our commitment to customer satisfaction is reflected in our 7-day return policy, which grants you a full week from the date of item receipt to initiate a return. 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